Testimonials

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  • "I was at Americade this past 2019 and bike trouble Sunday they got me in and on my way home fast and didn't take advantage dollar wise a fair price for Sunday and emergency. Thanks to Chris and the guys !"

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    Anonymous
  • "By far the best Harley dealership I have ever dealt with. From Alise taking care of all my paperwork to the gentleman on probation and the women who rang up our sale. All top notch crew and staff, thank you all for the great service you provided us."

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    Rick Ray - Glenville, NY
  • "Great all round experience. Great Staff and Service. you can't go wrong"

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    John Sparano - Whitehall, NY
  • "Extremely friendly atmosphere and no pressure sales. Check them out!!!"

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    Rod Hawkins - Pawlet, VT
  • "This has been my best by far dealing with a Harley dealership. Jay Lappor made this happen. He went above and beyond to make my experience perfect. I would recommend McDermott's Harley Davidson to anybody. Will Deffinately buy another bike there. It was well worth the 2 hour drive. That's a wrap and you can print this."

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    Anthony DiMartino - Pittsfield, MA
  • "Just wanted to take a minute to write about my experience buying a 2011 FLHTP from Mc Dermott's Harley Davidson. Essentially I contacted them about a bike they had in my price range. I explained my budget to Jay and he quickly responded and worked out a deal that was well inside my budget. He listened to what I was looking for. He never tried to up sell me or overwhelm the deal with add ons. Everything was as straight and honest as the bike I bought. That was exactly what I was looking for. A straight deal, I didn't need the speel about why their bike was $2k over MSRP, as it was not. I didnt have him telling me for just a little more a month I could be in a new/ newer bike. I didn't have to make an appointment just to talk to him about the bike. I showed up on my schedule, he showed me the bike, and I bought it a couple days later. I am a straight up person. I love the straight up front way that this all came together. Included was a deferred warranty, as I bought the bike in February, and free delivery to my garage door 37 miles away. I think what I enjoyed most is that Jay, Alise, and company, were just as content sitting their cracking jokes with me. Never have I felt more welcome at a dealership of any kind. They are just good, down to earth people. Not sure when I will buy my next Harley but you can bet I will go there first if I do. Thank you all very much, you truly are the best in my opinion..."

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    Michael Bride - Proctor, VT
  • "Great to deal with. Friendly and courteous staff."

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    Richard Wolff
  • "I had a problem with my throttle so I stopped in and was repaired and back on road in minutes. The staff was very helpful and friendly. I wish I lived closer to this dealership because you would definitely get my business."

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    Warren (Last Name Withheld) - Muskegon, MI
  • "I bought a used 2010 Super Glide Custom, and had a small problem a couple days later. I called Alise and she set me up with appointment to get repaired. I dropped my motorcycle off on June 24th and picked it up on June 27th. I was very pleased with the service. I had accessories installed as well. Ive only been back a few times for other purchases and everyone treats you like youve been around forever. Thank you all for the good work and service."

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    Larry (Last Name Withheld) - Queensbury, NY
  • "I bought a lot of cars brand new, a few bikes brand new, and here I went in just to browse. I was shown around, spotted the bike, and everything went so smooth unlike any other of my purchases. I always had major stress related to past purchases. This was totally exciting. If you are considering buying a bike then drop by. This is the friendliest of all dealerships and you won't be disappointed."

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    Frank (Last Name Withheld) - Ridgewood, NY
  • "My experience from beginning to end was awesome. My bike is awesome, and it is a pleasure to become one of the newest members of the McDermott family. The entire crew was very helpful. Thank you all!"

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    Scott (Last Name Withheld) - South Glens Falls, NY
  • "We were on a trip from PA to the Adirondacks. We had mechanical problems with our 06 Street Glide and were stuck in Blue Mountain Lakes. We were in the middle of nowhere fearing a blown engine. We finally found one spot where we got cell service. That is when I first spoke to Cindy. Right away she was eager to help and genuinely concerned about us. Cindy got us numbers where we could get towed to their shop. Well a few hours later we finally made it to McDermotts. With my cell phone dying, we were beginning to worry about being stranded 75 miles from our motel & 400 miles from home. Thats when the folks at McDermotts stepped up and helped us above & beyond our expectations. To Cindy finding me a phone charger, to all the ladies at the front just being beyond caring. With it being close to their quitting time, that didn't stop them from helping us. Scott, the service writer offered a ride 15 miles away to pick up a U-Haul, and Butch & some of the guys offering to stay after hours to wait for us to get back & help load the bike. Not only did Scott drive us to U-Haul, he went in with us to make sure we could get a truck and knew how to get back. He actually seemed like an old friend. I cannot thank you all enough for all the help and care you provided; it meant so much and helped ease a very stressful day. After all being loaded up, Tim from service sent us off with a wave and a shout to come back and see them again. Just like old friends! Anyone wanting exceptional customer service PLEASE go see the gang at McDermotts! Also guys be watching the mail, cause seeing that we live right by Hershey, PA we will be sending you something from the Sweetest Place on Earth to the Sweetest Harley Folks on Earth!"

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    Randy and Shellie Beers - Palmyra, PA
  • "From Cindy's cheery "hello", to Lorrie's deal making skills, my entire buying experience at McDermott's was pleasant, professional, and enjoyable. Special thanks to Mike and Tim for their advice and help in customizing my new ride. I went to all the local dealers to shop for my new Harley; and even got a slightly better price from one of the--however, the McDermott's direct, honest approach and genuine friendliness, made it easy to make the deal with them. Highly recommend them for anything Harley!"

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    Rory OConnor - Ballston Spa, NY
  • "I traveled 4 times across the states on my 07 FLIGHT. When the compensating sprocket packed up McDermott's was the nearest HD Dealer. The Service provided was the best in the entire USA. My appreciation is so great that I even rode from Washington D.C. for a service and tire change!!!"

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    Myron Givets
  • "I had both tires replaced on my 2010 Street Glide at the end of May and I developed a vibration at 70+. I talked to the service department and I was able to bring my bike in for an inspection. Everything seemed to be in order so front tire was replaced with another new one and that fixed the problem."

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    Dale Sutherland - VT
  • "I just wanted to thank the crew for the great job they did installing my EFM semi automatic tranny and my Side Kick wheels so I can continue to enjoy my Ultra Classic."

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    T J - Hometown, NY
  • "I know its been a bit since I bought my new 1980 XLS from you at Lake Sunny Side, but it seems like yesterday. Tom became a friend the moment I met him. Good memories... The Harley itch is at me again as I near retirement. I'm on the search... Thanks Tom and crew!"

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    Bob Tompkins - Moriah Center, NY
  • "An addendum to a prior comment: This purchase/ride experience far exceeds expectation. The more disingenuous type dealers, (always happy to accept your money), cannot rival the "personable" experience I've received! As an aging Boomer, I've seen it all and McDermott's, when it comes to treatment of customers and visitors, is "genuinely" in a class of its own! Making you feel like extended family is an over-used slogan and ploy; NOT so with this dealership; they're the REAL DEAL re: customer care and truly, receiving "Red Carpet" treatment is sincere and consistent. This entire experience has/remains "Top Cabin" all the way! My heart-felt gratitude is extended to the entire staff."

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    Larry Waimon - Queensbury, NY
  • "Lorrie and the team were awesome to deal with. I'm telling everyone I talk to about McDermott's it was so worth the trip and I would buy there again in a heartbeat"

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    Mike Kenderdine - Stafford Springs, CT
  • "The greatest purchasing experience I have ever had. I picked one bike then changed my mind. The staff at McDermott's didn't even blink an eye. My every need was meet. It felt more like I was being adopted than purchasing a motorcycle. No pressure ever during the sales process. It is rare to spend thousands of dollars with no stress, but it happened to me at McDermott's! I have never been so happy!"

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    Jason Gregory - Morrisonville, NY
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