Tips for Shopping at McDermott's
*You must pay for your total order at the time the order is placed. Depending on which vendor we're ordering your items from, delivery generally takes 7-10 days and we'll give you a call as soon as the item is received. We will hold your special orders on the call shelf for up to 30 days. If we are unable to reach you after 30 days, your special order will be canceled all monies will be refunded to you less a 25% restocking fee, in the form of a McDermott's Harley-Davidson gift certificate.
If you find something you really like and want to save up for it, we're happy to place items on layaway. We'll ask for a 25% down payment and we'll hold your items for up to 90 days, at which time we ask that the balance of your layaway is paid off and picked up. Periodically, we mark items down in the showroom. Any items you have placed on layaway will be sold at the price marked at the time of layaway. Unfortunately, we cannot place Clearance items on layaway. You may cancel your layaway at any time. If you choose to cancel after 30 days, there will be a cancellation charge of 25%. If we have not heard from you at the end of your layaway period, we'll give you a call and let you know that we are canceling your layaway and refunding your money in the form of a McDermott's Harley-Davidson Gift Certificate, less a 25% cancellation fee. Layaway sales are final sales - no returns are accepted on layaway purchases. Customers must sign the Layaway Agreement.
Would you like us to hold something for you? We're happy to do so, with no money down for 7 days. After 7 days, we'll put the item back on the floor!
SAVE YOUR RECEIPT. We will gladly accept returns on regularly priced items for up to 30 days with a receipt. Please do not return things that have been worn, washed, covered in pet hair, smell like cigarettes, we will not accept them. You will be refunded in the form of payment you originally used unless you'd prefer a McDermott's Harley-Davidson Gift Certificate. In some cases, exchanges or in-store credit will apply. No refunds or exchanges on helmets, sunglasses, undergarments, clearance items, or electrical parts.
***All regular shipping charges apply to PHONE AND WEB ORDERS***